🚚Delivery Performance
Delivery Performance Dashboard provides an overview of the delivery performance based on created date with dynamic visuals and tables.
Provide insights into delivery performance in real time with clear and actionable data and insights into Carrier performance.
Cartons Delivered
count distinct of tracking number / shipment_id where status = 'delivered'
Average Transit Days and Average Transit Business Days
count of calendar days between first-in-transit event (pickup) and delivery
business days backs out Saturdays and Sundays
Average Distance (US Only)
The raw calculated distance between lat/long of the origin zip and the destination zip
Late Packages and Carrier On-Time %
Packages are considered "On-Time" if they are Delivered or Attempted to be delivered by:
Originally provided EDD by the carrier during the EasyPost Label Purchase, with an offset if the first-in-transit (pickup) event is later then the label created date.
If no EDD provided, the max transit days per service shipped (Example: 1 day for Overnight, or 5 days for Ground)
Break out volume based on Transit Day Tiers and Weight Tiers to better understand distribution of delivered packages and how long they took to deliver, and distribution of the weight of packages (when weight is availble either from the EasyPost shipment or tracking data).
Monitor volume and performance by Label Created Date:
Details by Carrier and Service:
Provide insights into Carrier and Service cartons with delivery exceptions by type
Failed Delivery - Carton had an attempted delivery by the Carrier but was not successfully received by the customer
Possible Lost - Carton has not been delivered or moved in the network for a period of time
Pre-transit Exceptions - Label created but carton is not yet with the carrier
Return to Sender - Carton was delivered to the wrong address/person/rejected and sent back to the sender
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