🧾Returns

The Returns module provides visibility to both the Direct-to-Customer (DTC) returns and Return-to-Vendor (RTV) returns process.

This guide is a functional overview of the EasyPost Analytics Returns module. This is intended to be a general overview, each implementation may vary depending on processes, systems, and data availability.

Key insights include:

• Returns processing backlog

• Returns by reason

• Returns as a % of sales

• Return Cycle / Processing Time

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