🗂️Product Overview
EasyPost Analytics' platform quickly provides the essential data and actionable insights needed to make better decisions.
Core Modules
Warehouse Operations
Volume, speed, productivity, aging and quality metrics vs SLA & plan by function & hour (inbound, wave, pick, outbound, etc)
Storage space utilization & availability
Bottleneck & exception identification for resolution and/or reprioritization
Parcel Tracking
Tracking parcels just got a whole lot easier! Our Parcel Tracking Dashboard lets you track all your shipments in one place, no matter the carrier or shipping method.
One stop for all your tracking: No more bouncing between carrier websites
Real-time updates: Always know the latest status of your shipments, whether they are in-transit, or delivered
Monitor carrier performance: Measure your carrier's performance and identify areas for improvement over time
Time-saving: Centralized tracking and real-time updates save you time
Easy setup: The dashboard is simple and straightforward to set up
Customer Contacts
Contacts & contact to order ratio vs plan & by groups such as reason, source, etc.
Contact response effectiveness by metrics such as repeat contacts, volume, etc & link order attributes to later contact reasons.
Exception & spike identification.
Financial Performance
Operating profitability & costs by product, vendor, location/channel, carrier & order
Routing effectiveness (channel/DC, carrier, mode, lane) by key customer & cost levers
Impacts to costs of order scenarios such as split shipments, backorders etc.
Additional Modules
Backlog Management
Order backlog, flow & SLA by priority, location & stage of order processing
Backlog vs capacity & SLA
Exception order/line identification for manual resolution including orders not flowing correctly through status’
Cancellations
Real-time cancellation monitoring & longer-term trend analysis to future drive business changes
Track & analyze cancellations over time by categories such as product and reason.
Exception & spike identification for immediate investigation
Customer Delivery Execution
Actual customer delivery & carrier SLA performance by geo, source location, etc
Late delivery reason categorization and analytics
Delivery exception highlighting in real- time for proactive communications
Fulfillment Execution
Order lifecycle SLA performance (by location, channel, etc)
Intra-day movement of volume through status & location vs plan
Exception identification for redirect, resolution or communication
Inventory
Provide insights into inventory coverage and availability
Review and action negative and zero inventory items/locations
Evaluate location demand to adjust inventory coverage
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