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🗂️Product Overview

EasyPost Analytics' platform quickly provides the essential data and actionable insights needed to make better decisions.

Core Modules

Warehouse Operations

Volume, speed, productivity, aging and quality metrics vs SLA & plan by function & hour (inbound, wave, pick, outbound, etc)

Storage space utilization & availability

Bottleneck & exception identification for resolution and/or reprioritization

Parcel Tracking

Tracking parcels just got a whole lot easier! Our Parcel Tracking Dashboard lets you track all your shipments in one place, no matter the carrier or shipping method.

One stop for all your tracking: No more bouncing between carrier websites

Real-time updates: Always know the latest status of your shipments, whether they are in-transit, or delivered

Monitor carrier performance: Measure your carrier's performance and identify areas for improvement over time

Time-saving: Centralized tracking and real-time updates save you time

Easy setup: The dashboard is simple and straightforward to set up

Customer Contacts

Contacts & contact to order ratio vs plan & by groups such as reason, source, etc.

Contact response effectiveness by metrics such as repeat contacts, volume, etc & link order attributes to later contact reasons.

Exception & spike identification.

Financial Performance

Operating profitability & costs by product, vendor, location/channel, carrier & order

Routing effectiveness (channel/DC, carrier, mode, lane) by key customer & cost levers

Impacts to costs of order scenarios such as split shipments, backorders etc.

Additional Modules

Backlog Management

Order backlog, flow & SLA by priority, location & stage of order processing

Backlog vs capacity & SLA

Exception order/line identification for manual resolution including orders not flowing correctly through status’

Cancellations

Real-time cancellation monitoring & longer-term trend analysis to future drive business changes

Track & analyze cancellations over time by categories such as product and reason.

Exception & spike identification for immediate investigation

Customer Delivery Execution

Actual customer delivery & carrier SLA performance by geo, source location, etc

Late delivery reason categorization and analytics

Delivery exception highlighting in real- time for proactive communications

Fulfillment Execution

Order lifecycle SLA performance (by location, channel, etc)

Intra-day movement of volume through status & location vs plan

Exception identification for redirect, resolution or communication

Inventory

Provide insights into inventory coverage and availability

Review and action negative and zero inventory items/locations

Evaluate location demand to adjust inventory coverage

Operational Planning

Inventory availability & health

Demand & fulfillment plans compared to actuals by channel

Hourly movement of sourcing volume through status & channel

Returns

Return monitoring including processing times & longer-term trend analysis.

Track & analyze returns over time by categories such as product and reason.

Exception & spike identification for immediate investigation

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