This guide is a functional overview of the EasyPost Analytics Customer Delivery Execution module. This is intended to be a general overview, each implementation may vary depending on processes, systems, and data availability.
Provide visibility into customer delivery performance near real-time with clear and actionable data and insights to highlight areas to focus improvement efforts.
EasyPost Analytics provides insights into the following:
Total On-Time and Late Packages
By Carrier
By Service Level
By Channel (Ship from DC, Ship from Store, Direct Ship, etc.)
By Region, Ship Node
Delivery Service Level Agreement (SLA) performance
By Carrier
By Service Level
By Channel (Ship from DC, Ship from Store, Direct Ship, etc.)
By Region, Ship Node
Order to Delivery Days (includes Business Days)
Transit Days (includes Business Days)
Actual customer delivery & carrier SLA performance by customer location, source location, etc.
Trending analysis of delivery performance
Late delivery reason categorization and analytics
Delivery exception highlighting in real-time for proactive communications
